FAQs

COVID-19: IMPORTANT INFORMATION & UPDATES


Please anticipate postal carrier delays on top of our estimated average delivery time frames. Last-mile carriers are experiencing unprecedented volume combined with impacts on employee availability due to COVID-19. Shipping time may vary from 1-3 weeks.


We appreciate your patience and understanding as we work extra hard to ensure your safety as well as the safety of our team. Please contact us at sales@bloodoxygenring.com if you have any questions.

PAYMENT


Q: Do you accept Cash On Delivery?
A: No, we do not.


Q: What are the payment options?
A: We accept payments by Visa, Mastercard, American Express and PayPal.

PRODUCT


Q: Can I get a refund? 
A: Yes within 30 days of purchase. The product must be sent back in its original package and intact.


Q: Is the Quality Guaranteed?
A: Yes 100% guaranteed! If you are not satisfied with your product, please refer to the return policy & contact us right away.

SHIPPING


Q: How long is the shipping?

A: We are partnering with several global suppliers to provide you with the great quality products at fair prices. Therefore, your order(s) will be shipped worldwide via USPS with an estimation of 7-13 days to arrive at your doorstep.

-The delivery periods provided are indicative only.

-The estimated shipping time does not include possible customs delays.

-The general and specific holidays in the destination country are not taken into account.

-We shall not be held responsible for missing of the estimated delivery periods.

-In case of product(s) return, delivery fees are the responsibility of the buyer.

If your order(s) hasn't arrived in the estimated delivery times, please contact our support team at sales@bloodoxygenring.com


(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).


Q: How can I get my tracking number?

A: Tracking numbers will be provided after we shipped the item.

SECURITY


Q: How Secure is the website?

A:  BLOOD OXYGEN RING adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.


 

For any other inquiries, please do not hesitate to contact us at sales@bloodoxygenring.com .